DIGITAL ENGINEERING

Digital Transformation is changing the way we operate, how we interact with our customers and how we create new value, products and services to address the changing business landscapes. Technology Innovation, customer behavior and new demands, along with external business factors, is what drives Digital Transformation today. Business leaders must constantly challenge their organizations to ensure this transformation can unlock productivity gain, significant competitive advantage, increased speed to market and agility.

From a Customer Experience perspective, digital is now the norm rather than the exception and business organizations need to constantly evolve & transform to stay relevant and ahead of the competition. It’s partially what digital business is all about and there is a constant business need to bring in new offerings to your end customers to stay ahead in the market.

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Our Digital Transformation Stack

USER EXPERIENCE & DESIGN

A customer first approach and a proper UX practice ensure that user needs are addressed with the right solutions, in which expectations are met through a defined road map for efficient, intuitive, and effective customer experience.

APPLICATION & PLATFORM ENGINEERING

The digital world has offered large businesses a chance to operate in a more dynamic environment, but they are often held back by legacy IT systems. Enterprises worldwide have a wealth of application logic and capabilities that are core business assets, with time-tested industrial strength.

DIGITAL INNOVATION HUB

Our Digital Innovation Hubs provide an ideal launchpad for your innovation efforts. Connect with our digital experts at ten locations around the world, or virtually, to explore disruption and build new products and experiences that will accelerate your digital ambition.

ROBOTIC PROCESS AUTOMATION (RPA)

RPA solutions are designed to complete activities based on the predefined steps so the basic algorithm and code used to build an RPA application are based on business logic. It has autonomous execution, which means that once the rules are defined, the RPA bots automatically start executing them.

INDUSTRIAL INTERNET OF THINGS (IOT)

The Industrial Internet of Things is ushering in a digital transformation that enables companies to exploit technology and expertise better than ever before, but only if the right scalable technology strategy is matched to your business goals. Metalynx will put you on the right path.

ENTERPRISE APP TRANSFORMATION

Metalynx’s offerings are designed to deliver more value than simple enterprise software installations. We build market leaders by merging the latest digital innovations with Agile and DevOps methodologies to enhance the performance of your entire enterprise IT landscape.

INTELLIGENCE & ANALYTICS

Metalynx offer Business Intelligence and Data Analytics services to help you make an informed decision based on your business data. As your business intelligence analytics Partner, we help you with end-to-end service delivery right from data integration to visualization.

Our expert business intelligence analytics consultants work towards data segmentation & analysis from multiple data sources be it structured or unstructured data to provide you intelligent insights about your people, products, sales and customers. We work with midsize enterprises to define and setup their BI & Analytics strategy and execute the same leveraging various technology platforms like PowerBI, Microsoft BI, Power View, Microstrategy etc.

Our Intelligence & Analytics Offerings and Services

Business Intelligence

To Make Better-Informed Business Decisions, You Need to Arm Yourself with Better Data. Smart decisions made from tangible and quantifiable metrics are the building blocks of great performance. However, your data is growing exponentially, and you need powerful new analytics and visualization techniques to help you leverage that data.

Data Visualization

Stay ahead of this onslaught of data by updating your information architecture. Our full life cycle solutions help you to adapt and improve people, process, and technologies to master the realities of a data-driven world. Simplify complex data & create compelling stories with our Data Visualization capabilities.

Artificial Intelligence

Pioneer the AI frontier and stake a claim in future success. Enterprise AI is still in its formative stages, but that shouldn’t discourage you from making an investment now. In fact, waiting to incorporate AI until it’s a part of standard IT practice could put you at risk of being out-innovated by competitors with more experience in the future.

CLOUD CONSULTING

In today’s challenging business environment, it is imperative that IT leaders find solutions that can help lower capital expenses, drive cost down and yet improve IT effectiveness. Cloud computing represents an incredible opportunity. However, it also means a significant makeover of your current IT department, operations, resources, IT infrastructure, data center, and programming models. Through business expansion, contraction, spin-offs, mergers and acquisitions, your IT environment has become increasingly complex. This complexity drives up cost and lowers productivity, seriously impacts business competitiveness. Cloud Services are the solution for such IT complexities.

Metalynx has helped several large and medium enterprises, across the globe, to plan or initiate IT department efficiency, consolidation, and/or strategies in their Cloud Migration journey. Our clients can derive new insights and provide better customer experiences with improved business agility in the Cloud.

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Cloud Consulting Services We Offer

Cloud Security Services

Secure your digital assets in the constantly evolving and expanding threat landscape that accompany new digital technologies

Cloud Migration & Modernization

Cloud migrations are complex procedures with no one-size-fits-all approach. Virtusa thoroughly evaluates your current IT landscape using state-of-the-art tools and, combined with our experience from large scale cloud migrations, builds a comprehensive roadmap for your cloud journey.

Solution Architecture

Transparency, scalability, security and intelligent monitoring are some of the most important constraints which every cloud Architecture should experience. Metalynx is helping clients with new features and strategies with a great capability of providing more advanced cloud solutions.

Data Governance

The world of Analytics, Big Data and Data Science requires consistent and credible data standards, business term definitions, master data policies, processes and hierarchies. We provide pragmatic, cross-functional Information Governance services that help organizations overcome obstacles towards achieving measureable business benefits.

Governance & Compliance Strategy

Your IT security risks grow in the face of disruptive challenges. Whether you’re faced with data breaches, a skills shortage, or data privacy compliance, you need to weigh the proper level of security governance against your business objectives. Innovations like operational technology (OT), cloud, Internet of Things (IoT) or Quantum can also leave your enterprise open to third-party security risks and IT regulatory compliance issues.

AUTOMATION & OPERATIONS

Intelligent automation technology like RPA (Robotic Process Automation), Natural Language Processing, and virtual agents, can help you improve task efficiency, customer experience, and productivity across the board.

Implementing intelligent automation is part of every enterprise's agenda as conventional manual tasks drain IT and service desk resources and restrict their ability to progress with other priorities. We aren't only implementing the automation process, but manage it to open new ways for your business to innovate and stay ahead of the curve.

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Our Offering and Services for Automation

Enterprise Automation

Enterprise automation today is not what it used to be several years ago. It goes far beyond simple bots and virtual assistants that take over repetitive back-office tasks. Now, we can talk about full-fledged enterprise automation platforms that help make informed decisions, optimize operations, and improve customer experience.

Robotic Process Automation (RPA)

The advantages of Robotic Process Automation Services can evidently be witnessed in all sectors and their respective processes. The introduction of RPA services has only led to more profits and quicker ROI. Indulge in the automated business processes anywhere trend and watch RPA service company lubricate/grease your business process cogs and gears for increased productivity.

Program & Project Management

Metalynx provides project management services designed to suit your needs and budget. We offer on-demand CIO services that can help you gain perspective on the big picture while dealing with everyday challenges within your company. Because we specialize in IT support and services, our team can deliver the practical experience and know-how needed to create a comprehensive plan for your current and future IT requirements.

Quality Assurance

Quality Assurance is not a one phase of SDLC , but it's an integral part of a whole life cycle. Quality assurance activity must be planned, analysed, designed, developed and executed for the world class product. Whether it’s a mobile application, web application, ERP solution or a complex enterprise application, our team test your application against your functional and non-functional requirements.

Ad hoc support

An Ad hoc partner needs to be nimble and there when your business suddenly has a meltdown. We understand that IT problems can have a devastating effect on your business and that each problem can be different and need a rapid solution so your employees can get back to generating outcomes.

MANAGED SERVICES

Organizations generally use managed IT services to reduce IT management risk as well as provide support in instances of technological disruption in the workplace. As technology becomes more integral part of conducting business, the level of sophistication behind day-to-day support must elevate to keep your employees work smoothly. Through Managed IT Services, you can ensure you have the right technology, infrastructure, and the level of support for your business at the budget that works for you. It is the practice of outsourcing management of all, or part of, your IT-related requirements.

Managed Services we Offer

Our team of support engineers has broad experience and expertise in managing some of the most powerful infrastructures and applications in the industry. The core service areas include:

IT infrastructure Support:

At Metalynx, we understand that criticality of IT infrastructure for your business and have designed our services to reflect those values. Our team of diligent engineers, empowered with the latest tools, offers four main categories of infrastructure support.

End user Management: Handles the support and security of BYOD and other end-user devices. They are also in charge of platform migration and anti-virus/anti-spyware support for the devices.

Server Management: Handles Server capacity planning, forecasting, troubleshooting, maintenance, performance management and migrations.

Storage Management: Helps enterprises in identifying, evaluating, organizing and creating storage strategies for corporate data. We also help organizations to put up an efficient recovery and business continuity plan to protect mission-critical data.
Work Life Culture
Work Life Culture

Application Support:

Our holistic support services predominantly handle L1, L2 & L3 remote support for integrated email, chat, phone, self-service portals etc. Our major areas of management include:

Application Management: Performance Maintenance, configuration, backup, license and patch management for famous applications like Oracle ERP, Microsoft SharePoint etc. We also customize our services to include your organization's internal applications as well.

Database Management: Handles Database security administrations, data center management, patch and upgrade management. The support services also include backup maintenance and recovery procedures.

CONTINGENT WORKFORCE MANAGEMENT

Integrated Talent Solutions to Optimise Your Talent Acquisition

When it comes to talent acquisition and management, there’s no doubt that the word ‘contingent’ has become a synonymous workforce term. Never before have we experienced the level of flexibility in work that we’re facing now. The gig economy and the use of contingent workers have grown exponentially in recent years – a trend which has certainly been accelerated by the global pandemic. In line with this evolution, the need for an efficient contingent workforce management (CWM) program has become more critical than ever before for all organizations.

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Our Solutions That Make Your Job Easier

Metalynx’s solution encompasses all activities and administrative tasks involved in contingent workforce management including sourcing, invoicing, and reporting. We can be your single source of accountability for all matters pertaining to contingent employee management. By this, you can eliminate the administrative burdens, improve the experience for your workforce, experience higher service quality, realize better retention and reduce billing errors or risks.

IT CONSULTING

Information technology (IT) consulting services allow companies to implement IT strategies and solutions to achieve business-IT alignment, and drive max value from the current IT initiatives.

ENGINEERING SERVICES

Metalynx is a team of professionals with solid expertise in developing reliable and scalable software solutions for any device, OS, and browser. We deliver custom solutions perfectly fitting client’s business needs and matching users’ expectations.

MSP SOLUTIONS

You need a Managed Service Provider (MSP) that plans for the future and gives you an edge. You need a partner like Metalynx who can customize solutions to meet your needs and that delivers innovation.